Frequently Asked Questions
Everything you need to know about your Titan13Toy shopping experience.
How long will it take for my order to arrive?
Standard shipping typically takes 5-10 business days. Once your order is processed, you will receive a tracking number via email to monitor your delivery status.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items. Simply contact our support team to initiate a return and receive a prepaid shipping label.
How do I know which size to choose?
Each product page features a detailed size guide with measurements in both inches and centimeters. We recommend measuring a similar item you own to ensure the perfect fit.
Do you ship internationally?
Yes, Titan13Toy ships to over 50 countries worldwide. International shipping rates and delivery times vary depending on the destination and local customs processing.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How should I care for my garments?
To maintain the quality of your items, we recommend machine washing cold with like colors and hanging to dry. Please refer to the specific care label inside each garment.